Adaptive Help

AI-powered answers to customer questions

Adaptive Help helps customers find answers in your business knowledge base. Customers ask in everyday language, and the assistant finds relevant information to respond.

  • Answers when customers need them

    Help customers find information without searching through documentation.

  • Support for your business

    Answer questions using information about your products and services.

  • Everyday language

    Let customers ask questions in their own words.

How it works

Adaptive Help combines knowledge search with AI to turn relevant business information into clear answers.

  • Handle customer questions

    Cloudflare Workers connect customer questions with knowledge search and AI services.

    • Request handling
    • Knowledge lookup

  • Find relevant information

    Search by meaning to connect customer questions with useful answers.

    • Search by meaning
    • Relevant context

  • Answers in plain language

    Language models turn retrieved information into conversational responses.

    • Natural language questions
    • Conversational answers

Let’s talk about your customer support

Tell us about your business and the questions your customers ask most often.